Last Updated: 25th February, 2025
At Crypto Rocket Game, we are committed to complying with all applicable laws and regulations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements. These measures are essential to prevent fraud, ensure the integrity of our platform, and protect our players.
1. Why KYC is Necessary:
- Preventing Financial Crime: KYC procedures help us prevent money laundering, terrorist financing, and other financial crimes.
- Ensuring Fair Play: Verifying player identities helps us maintain a fair and secure gaming environment.
- Protecting Minors: KYC helps us ensure that all our players are of legal gambling age (18+ in India).
- Complying with Regulations: We are legally obligated to comply with KYC/AML regulations.
2. Verification Process:
To comply with KYC requirements, we may require you to provide the following information and documents:
- Proof of Identity:
- Aadhaar Card
- PAN Card
- Passport
- Driver’s License
- Proof of Address:
- Utility Bill (electricity, water, gas)
- Bank Statement
- Rental Agreement
3. Document Submission:
You can submit your KYC documents securely through your account profile on our website. The documents must be:
- Clear and Legible: Ensure that all information is clearly visible.
- Valid and Current: Documents must not be expired.
- In Your Name: Documents must match the name registered on your account.
4. Verification Timeframe:
We strive to process KYC verifications as quickly as possible. Typically, the process takes 24-48 hours, but it may take longer in some cases.
5. Data Security:
We take the security of your personal information very seriously. Your documents are encrypted and stored securely in accordance with industry best practices and applicable data protection laws.
6. Consequences of Non-Compliance:
Failure to complete the KYC verification process may result in:
- Account Suspension: Your account may be temporarily suspended until verification is complete.
- Withdrawal Restrictions: You may be unable to withdraw funds from your account.
- Account Closure: In some cases, we may be required to close your account.
7. Ongoing Monitoring:
We may conduct ongoing monitoring of player accounts and transactions to ensure continued compliance with KYC/AML regulations. This may include requesting updated documents or additional information.
8. Contact Us:
If you have any questions or concerns about our KYC requirements or the verification process, please contact us at:
Email: [email protected]
Address: 14/2, “Prestige Plaza”, Brigade Road, Bengaluru, Karnataka, 560025, India